Our Expert-Led Think Tanks resonate with attendees because of the open and honest dialogue that takes place. Everyone feels like they have a voice in the room in a safe environment to share their perspectives and learn from others.
You’ll find a purposeful mix of recognized industry thought leaders and experienced peers shedding new light on consumer trends, ecommerce, innovative technologies and many more ways retailers are meeting customers’ needs now and in the future. This year we have extended the time of our Think Tank Sessions due to the popularity of these important conversations.
Managing Up with CEOs and Boards
Delve into strategies for effectively communicating and aligning AI and digital initiatives with the expectations of executive management and boards, ensuring that plans are both ambitious and achievable.
Omnichannel Retail Strategies
Examine innovative approaches and technologies for crafting seamless retail experiences that unify in-store, online and mobile channels to meet evolving customer expectations.
Consumer Trends 2025 and Beyond
Discuss emerging consumer trends shaping the future of retail in 2025 and beyond, and uncover strategies to align with evolving behaviors, preferences and expectations.
Customer Acquisition Tactics / Trends
Dive into the latest customer acquisition tactics and trends, exploring innovative strategies and technologies to attract, engage and convert today's savvy consumers.
Social Commerce Tactics / Trends
Explore the latest tactics and trends in social commerce, uncovering strategies to drive sales, enhance customer engagement, drive conversions and leverage social platforms as powerful retail channels.
Live Commerce Tactics / Trends
Explore the innovative fusion of real-time streaming, interactive shopping and exclusive deals and maximize these channels to drive engagement, build brand loyalty and boost online sales.
Ecommerce Innovation / Trends
Discover the latest innovations and trends shaping ecommerce, from emerging technologies to creative strategies, driving growth and redefining the online shopping experience.
International and Global Digital Commerce
Examine the key challenges retailers face in international and global digital commerce, from navigating cross-border logistics and regulations to adapting to diverse consumer preferences and market dynamics.
Overcoming Asynchronous Collaboration Challenges in Global Teams
Discuss the challenges and best practices of working asynchronously with overseas technology, product and operational teams, focusing on communication, collaboration and maintaining productivity across time zones.
Brand Storytelling — New Marketing
Uncover the power of modern brand storytelling, exploring innovative marketing strategies that create emotional connections, foster loyalty and differentiate brands in a crowded market.
Decision Tree — Technology Prioritization
Explore frameworks and best practices for technology prioritization, leveraging decision trees to align investments with business goals, customer needs and innovation opportunities.
VC/PE-Backed Retail — and How They’re Managed Differently
Examine the unique management strategies and operational approaches that set VC/PE-backed retail businesses apart, focusing on growth acceleration, innovation and value creation.
Optimizing First-Party / Zero-Party Data Strategy
Explore strategies for optimizing first-party and zero-party data to enhance personalization, strengthen customer relationships and drive sustainable growth in a privacy-first era.
Predictive Analytics
Discover how predictive analytics is transforming retail by enabling data-driven decision-making, anticipating customer needs and optimizing business strategies for future growth.
Implementation of Retailers’ AI Strategies and Governance
Delve into the challenges and best practices for implementing AI strategies in retail, focusing on effective governance, ethical considerations and maximizing ROI from AI-driven innovations.
Consumer Engagement with AI/ML
Explore how AI and machine learning are revolutionizing consumer engagement by delivering hyper-personalized experiences, predictive interactions and enhanced customer satisfaction across retail channels.
Customer Data Platform / CRM Capabilities
Examine the evolving capabilities of Customer Data Platforms and CRM systems in unifying data, driving personalization and empowering omnichannel customer engagement strategies.
Brand Value Prop — Leaning In and Out
Discuss strategies for refining and communicating your brand's value proposition, focusing on when to amplify or adapt messaging to stay relevant and resonate with evolving customer expectations.
Future-Proofing Retail Technology Investments
Explore strategies for identifying and adopting scalable, future-ready technologies amidst rapid innovation and shifting consumer expectations.
Tech-Driven Loyalty: Beyond Discounts to Emotional Connection
Deep dive into loyalty tech, including gamification, predictive analytics and tailored experiences, to create stronger customer relationships.
Revolutionizing Marketing Attribution in a Multichannel World
Explore advanced methods to measure and optimize the ROI of marketing campaigns across online, offline and emerging channels.
The Role of Conversational Commerce in Driving Revenue
Discuss how AI-powered chatbots, voice commerce and live shopping are evolving and how to optimize their implementation.
Global Supply Chain Challenges and Opportunities
Explore the fragile reality of global supply chains, focusing on the impact of geopolitical uncertainty, tariffs and strategies to mitigate risks while driving resilience and efficiency.
Employee Experience Technology: Enabling the Front Line for Success
Evaluate how investment in employee-facing tech — like training tools, scheduling platforms and performance analytics — enhances customer outcomes.
Mobile-First Ecommerce and Emerging Technologies
Explore how cutting-edge mobile technologies and strategies, from progressive web apps to AR and mobile payments, are transforming ecommerce.
“With technology changing so quickly in our industry, it's really important to be able to get the answers and share best practices in a real-time environment. These roundtables have been so helpful — to solve the problems in real time together within an hour is really something.”
Rachel Bonsignore, Vice President, GfK Consumer Life
