AGENDA

Join Tom Ward, formerly EVP and Chief eCommerce Officer at Walmart U.S. and now EVP and COO of Sam’s Club, for a discussion on Walmart’s transformative enterprise-wide eCommerce journey. Moderated by Publicis Groupe Chief Commerce Strategy Officer, Jason (Retailgeek) Goldberg, this fireside chat will explore how Walmart balances innovation with customer trust as it redefines omnichannel retail. From advancements in personalization and preference to the rapid growth of its marketplace platform, Tom will share insights into Walmart's strategy to build best-in-class digital capabilities while staying true to its roots as a customer-first retailer. Learn how Walmart leverages its unique blend of digital and physical assets to solve real customer problems, provide convenience, and keep shoppers coming back for more of their missions.

Session details to come!

Session details to come!

Join renowned technology analyst Benedict Evans as he examines how artificial intelligence, including GenAI and agentic AI, is transforming the retail industry. In this session, Evans explores how AI drives innovation in digital marketing, e-commerce, and consumer engagement, presenting new opportunities and challenges to enhance the customer experience and optimize operations. Learn how AI enables personalized marketing, predictive analytics for smarter inventory management, and advanced consumer behavior insights. Evans will also address key challenges, including balancing data privacy with personalization and preparing the workforce for an AI-driven future. Don’t miss this chance to gain critical insights into the technologies reshaping the future of retail.