Michael Relich
Co-CEO
Pacific Sunwear
Agenda
Monday, July 10
12:00pm–4:00pm
5:00pm–5:45pm
5:45pm–8:00pm
8:00pm–9:00pm
Tuesday, July 11
6:30am–7:30am
7:45am–8:30am
8:30am–9:15am
9:15am–9:45am
9:45am–10:30am
10:30am–11:00am
Redefining intelligence: Exploring the latest advances in next-generation AI and ML algorithms for retail
10:30am–11:00am
Palos Verdes Ballroom
Ananda "Andy" Chakravarty
VP, Research, Merchandising and Marketing Analytics, IDC Retail Insights
IDC
11:00am–12:00pm
Expert-Led Think Tanks
11:00am–12:00pm
Palos Verdes Terrace
Lee Peterson
Executive Vice President, Thought Leadership and Marketing
WD Partners
Jason "Retailgeek" Goldberg
Chief Commerce Strategy Officer
Publicis Groupe
Alex Genov
Head of Marketing Insights and Customer Research
Zappos
James Hammersley
CEO
Good Growth
Allison Peterson
Chief Customer Officer
Best Buy
12:00pm–12:45pm
12:45pm–1:15pm
1:15pm–1:45pm
1:45pm–2:45pm
Expert-Led Think Tanks
1:45pm–2:45pm
Palos Verdes Terrace
Jason "Retailgeek" Goldberg
Chief Commerce Strategy Officer
Publicis Groupe
Alex Genov
Head of Marketing Insights and Customer Research
Zappos
2:45pm–3:15pm
3:45pm–4:15pm
The state of commerce: Key trends and future predictions
3:45pm–4:15pm
Palos Verdes Ballroom
Jason "Retailgeek" Goldberg
Chief Commerce Strategy Officer
Publicis Groupe
4:45pm–6:15pm
7:00pm–9:00pm
9:00pm–10:00pm
Wednesday, July 12
6:30am–7:30am
7:45am–8:30am
8:30am–9:00am
9:00am–9:30am
Investing in enterprise innovation at Sam’s Club
9:00am–9:30am
Palos Verdes Ballroom
Vinod Bidarkoppa
Senior Vice President and Chief Technology Officer
Sam’s Club
Tim Simmons
Senior Vice President and Chief Product Officer
Sam's Club
9:30am–10:00am
10:00am–10:30am
10:30am–11:00am
Driving customer engagement with superior ecommerce capabilities
10:30am–11:00am
Palos Verdes Ballroom
Mark Cibort
President
Reaktor Inc.
Constantine Gavrykov
Global Director Digital Experience Design
adidas
11:00am–12:00pm
Expert-Led Think Tanks
11:00am–12:00pm
Palos Verdes Terrace
Jason "Retailgeek" Goldberg
Chief Commerce Strategy Officer
Publicis Groupe
Alex Genov
Head of Marketing Insights and Customer Research
Zappos
Ananda "Andy" Chakravarty
VP, Research, Merchandising and Marketing Analytics, IDC Retail Insights
IDC
12:00pm–12:45pm
12:45pm–1:15pm
Navigating uncertainty: The art and science of learning and doing 10x in a tenth of the time and resources
1:15pm–1:45pm
1:45pm–2:15pm
2:15pm–3:00pm
3:00pm–3:30pm
Building deeper customer empathy in uncertain times and beyond
3:00pm–3:30pm
Palos Verdes Ballroom
Alex Genov
Head of Marketing Insights and Customer Research
Zappos
4:00pm–5:30pm
6:00pm–8:00pm