NRF Nexus is the collaborative intersection of tech, digital and marketing executives tasked with moving their retail organization’s customer journey forward, faster. You’ll find an approachable and refreshing atmosphere where you can openly learn and share with your retail peers — 96% of NRF Nexus attendees agree, it’s like no other event you’ll attend.
We’ve purposely scratched the usual conference distractions like industry press and tradeshow floors, so you can immerse yourself in meaningful peer-to-peer learning, along with forward-thinking NRF-curated and peer-reviewed programming that promises reliable insights and practical takeaways.
Share your own business challenges and wins with like-minded peers and discover new ways to benchmark results and gut-check customer strategies and tactics. At NRF Nexus, we’ll tackle common retail customer experience roadblocks together, helping you find practical solutions you can implement, like:
Balancing short-term performance with long-term vision and overcoming resistance to change within the organization
Ensuring alignment and collaboration across technology, digital and marketing teams to support growth initiatives
Keeping pace with rapid technological advancements in both digital and physical customer experiences
Integrating emerging technologies into existing IT infrastructure and systems
Finding balance between innovation, cost-efficiency and aggressive growth targets while maintaining sustainable practices
Adapting to changing consumer behaviors while maintaining high levels of customer satisfaction
Addressing customer pain points effectively with expectations and preferences in mind
Achieving a single view of the customer across all channels
Ensuring customer data privacy and security
Understanding the future of the consumer and commerce
We've curated a select group of the most successful leaders in their roles, ready to exchange ideas and find answers to the urgent challenges affecting the retail landscape now and in the future, including:
Consumer Trends
GenAI Reality Check
MarTech: 1st Party Data Strategies
Removing Barriers to Seamless Commerce
Competing with China’s Online Retail Powerhouses
New Horizons in Social Commerce
The Convergence of Entertainment and Retail
UX/CX Imperatives
GenAI Impacts on SEO
Understanding Gen Z
Quantum Computing at Inflection Point
Maintaining Brand Loyalty
NRF Nexus brings together leaders responsible for driving innovation and decision-makers who shape ideas into future realities for their customers. Create lasting connections with other retail executives and grow your professional network of savvy peers and reliable sounding boards.
Retail CMOs and senior marketing leaders
Retail CIOs, CTOs, CDOs, CXOs and senior technology leaders
Chief Growth Officers, Chief Customer Officers, Chief Strategy Officers and Chief Executive Officers
Digital retail, omnichannel and ecommerce leaders
Senior innovation and strategy executives
Senior retail leaders who have a stake in their brand's customer experience and journey, including finance, operations and data executives
Terranea Resort offers a uniquely beautiful and upscale setting — surrounded by nature and open spaces where you can cleanse your brain, take a step back and enjoy the views and the company, while having meaningful conversations about timely topics that matter to your business.