Ambitious ideas. Actionable takeaways.

Creating an effortless and enjoyable customer experience is more important and more complex than ever before. Over the course of three days at NRF Nexus, explore ambitious ideas and take away actionable insights from retail professionals leading marketing, technology and digital operations at the industry’s most innovative companies.


Future-focused conversations

Whether it’s experiencing idea-generating presentations from visionary leaders in conference keynotes or forming opportunity-opening connections in retailer roundtables, here’s what you’ll explore.


Omnichannel technologies and strategies


MarTech innovation


Next-gen customer experience


Hyper-personalization and CRM


Emerging payment ecosystems

The National Retail Federation recognizes the safety of attendees of the in-person NRF Nexus event as a top priority. We are committed to following Centers for Disease Control (CDC), federal and local government agencies, and the venues’ COVID-19 health and safety guidelines for hosting in-person events. View the latest NRF event COVID-19 guidelines here.