The last two years presented what seemed like insurmountable challenges for most teams and industry sectors. Inspire Brands' Head of Limited Service Category and President of Sonic, Claudia San Pedro, and Inspire Brands Chief Information Officer Raghu Sagi had to move quickly to develop and deploy next-gen technology to improve the guest and team member experience. The result?
The development and use of data analytics, machine learning and artificial intelligence continues to accelerate rapidly, with analytic capabilities supporting a variety of core functions and business needs. In this session, retail leaders will discuss the important and expanding role AI plays in driving exponential value through their respective businesses. Hear from insightful retailer AI experts who are leading the retail industry in the practical application of AI, how to harness troves of data to benefit the business, and where the technology will take them in the future.
Almost every aspect of the way we shop, sell and connect is evolving. Consumers want to converse with brands in a way that is convenient and effortless — on the channels that they use every day to communicate with their family and friends. With the holiday season on the horizon, and consumer expectations transforming quicker than ever, the question becomes, how can retailers build lifelong relationships in a digital-first world?