View the presentation slides here.
At the core of Sam’s Club is its member obsessed culture. Its best-in-class warehouse membership model is changing the game when it comes to convenience for its associates, members, and advertisers. When Sam’s Club started its transformation journey, innovation was a key factor in future proofing the business. Throughout this time, Sam’s Club has seen tremendous growth. In this engaging session, Chief Product Officer Tim Simmons and Chief Technology Officer Vinod Bidarkoppa will discuss Sam’s Club’s innovation journey, where it’s been and where it’s going.
This conference session will explore the challenges and opportunities of creating an effective omnichannel strategy for retailers. The session will focus on the infrastructure and resources needed to deliver a seamless customer experience across online, mobile, and in-store channels. Topics will include inventory management, technology integration, and staffing considerations. Speakers will share insights and best practices for building an effective omnichannel infrastructure, as well as experiences with the latest tools and technologies for managing and optimizing omnichannel operations.