Retail revolution: Enhancing customer experiences through digital channel optimization

In today's competitive retail environment, optimizing digital channels is crucial for growth and customer retention. This panel will bring together retailers and retail experts to discuss the latest trends and effective strategies in digital channel optimization. Hear how retailers can enhance customer experiences by optimizing website and mobile interfaces, implementing GenAI-driven personalization, and integrating CRM systems to create a cohesive digital strategy that enhances customer satisfaction and boosts the customer experience and engagement.