Looking toward a post-app future: How empathic AI agents will take real-world action on consumers’ behalf

Wednesday
July 17
8:30 am9:00 am
American Express Theatre

Looking toward a post-app future: How empathic AI agents will take real-world action on consumers’ behalf

Business futurist Kate Ancketill will explore the impact of AI agents on tomorrow's consumers and how their changing behavior will impact all retail channels. She'll describe scenarios to help retailers envisage pathways to adaptation in a fast-changing landscape and what this means for retail’s future.