Expert-Led Think Tanks

Join our handpicked group of subject matter experts to discuss future-forward ideas. With four separate opportunities to engage, NRF’s Expert-Led Think Tanks allow attendees to dive deep into a single topic or explore three different topics for a broader perspective. Join your peers and be inspired during these insightful share-and-learn “group thinks” held on Terranea’s gorgeous lawn. Topics include:

• Customer engagement and marketing using AI/ML (Martin Gilliard)
• Content creation + product creation using AI/ML (Dave Finnegan)
• Consumer trends 2025 and beyond (Michael Klein)
• Social commerce as digital storefront (Sucharita Kodali) 
• Unified commerce/seamless commerce optimization: Enabling unified commerce experiences and data (Philippe Bottine)
• Customer journey mapping: Measuring performance of key segments (Amit Kumar)
• Brand storytelling: How to craft compelling brand narratives (Poonam Goyal)