Expert-Led Think Tanks

Join our handpicked group of subject matter experts to discuss future-forward ideas. With four separate opportunities to engage, NRF’s Expert-Led Think Tanks allow attendees to dive deep into a single topic or explore three different topics for a broader perspective. Join your peers and be inspired during these insightful share-and-learn “group thinks” held on Terranea’s gorgeous lawn. Topics include:

• Customer engagement and marketing using AI/ML (Brenda Higuchi)
• Content creation + product creation using AI/ML
• Code + app dev; democratizing low-code/no code using AI/ML
• Consumer trends 2025 and beyond (Kate Ancketill)
• Customer data platforms and CRM capabilities
• Applications for retail media networks (Amit Kumar)
• Social commerce as digital storefront (Jason "Retailgeek" Goldberg)
• Marketplace platforms: Strategies and opportunities
• Mobile and ecommerce technologies        
• Optimizing your zero/first-party data strategy
• Privacy impacts: Retail tech and marketing
• Robotics and automation technology
• Unified commerce/seamless commerce optimization: Enabling unified commerce experiences and data (Carlo Bruno)
• Composable tech stack field guide
• Predictive analytics in pricing strategy
• Customer journey mapping: Measuring performance of key segments
• Understanding the rapidly evolving AI regulatory landscape
• Navigating new AR/VR capabilities
• Holiday marketing: Campaigns and new strategies
• Brand storytelling: How to craft compelling brand narratives
• Brand storytelling: Protecting brand reputation in age of deep fakes (Alex Genov)
• Hybrid and remote team management for tech