Expert-Led Think Tanks

Join our handpicked group of subject matter experts to discuss future-forward ideas. With four separate opportunities to engage, NRF’s Expert-Led Think Tanks allow attendees to dive deep into a single topic or explore three different topics for a broader perspective. Join your peers and be inspired during these insightful share-and-learn “group thinks” held on Terranea’s gorgeous lawn. Topics include:

• Customer engagement and marketing using AI/ML (Brenda Higuchi)
• Content creation + product creation using AI/ML (Martin Gilliard)
• Code + app dev; democratizing low-code/no code using AI/ML (Shawn Aker)
• Consumer trends 2025 and beyond (Kate Ancketill)
• Customer data platforms and CRM capabilities (Marina Klusas)
• Applications for retail media networks (Amit Kumar)
• Social commerce as digital storefront (Jason "Retailgeek" Goldberg)
• Marketplace platforms: Strategies and opportunities (Greg Merrill)
• Robotics and automation technology (Philippe Bottine)
• Unified commerce/seamless commerce optimization: Enabling unified commerce experiences and data (Carlo Bruno, Alex Rhodes)
• Predictive analytics in pricing strategy (Kevin Ertell)
• Navigating new AR/VR capabilities (Poonam Goyal)
• Holiday marketing: Campaigns and new strategies (Mark Mathews)
• Brand storytelling: How to craft compelling brand narratives (Rachel Bonsignore)