Agenda

Wednesday, July 17

6:30am7:30am

Sunrise yoga

6:30am7:30am
Catalina Point
Start your day with a boost of energy and beautiful views. Morning workout options coming soon.
7:45am8:30am

Networking breakfast

7:45am8:30am
Palos Verdes Prefunction
Fuel up with coffee and a bite to eat before going out and changing the face of retail.
8:30am9:00am

Looking toward a post-app future: How empathic AI agents will take real-world action on consumers’ behalf

8:30am9:00am
Palos Verdes Ballroom
Business futurist Kate Ancketill will explore the impact of AI agents on tomorrow's consumers and how their changing behavior will impact all retail channels. She'll describe scenarios to help retailers envisage pathways to adaptation in a fast-chang ...
9:00am9:30am

AI revolution at Walmart: Navigating the present and future of conversational tech in retail transformation

9:00am9:30am
Palos Verdes Ballroom
For years—long before it came to dominate the headlines—Walmart has been on a journey to harness the power of Artificial Intelligence. Today, AI is embedded across Walmart’s business—from how it flows its inventory across its network so it’s closer t ...
Desi Gosby

Desi Gosby

Vice President, Emerging Technology
Walmart Global Tech
9:30am10:00am

Networking break

9:30am10:00am
Palos Verdes Prefunction
Every break brings a surprise. At this event, guests look forward to breaks as much as they do the thought leadership.
10:00am11:00am

Expert-Led Think Tanks

10:00am11:00am
Palos Verdes Terrace
Join our handpicked group of subject matter experts to discuss future-forward ideas. With four separate opportunities to engage, NRF’s Expert-Led Think Tanks allow attendees to dive deep into a single topic or explore three different topics for a bro ...
Poonam Goyal

Poonam Goyal

Sr Ecommerce & Retail Analyst
Bloomberg Intelligence
Brenda Higuchi

Brenda Higuchi

Senior Vice President, Analytics and Optimization
Exchange Solutions
11:00am11:30am

AI transforming the retail enterprise

11:00am11:30am
Palos Verdes Ballroom
AI (including GenAI) is transforming the retail enterprise internally. Understand the broad impacts AI-enabled solutions are having in areas such as product design, customer support, content development, and no-code/low-code IT development.
11:30am12:00pm

Social commerce trends and predictions

11:30am12:00pm
Palos Verdes Ballroom
In the near-term future, social commerce envisions the seamless integration of shopping within social media platforms, employing advanced AI for personalized recommendations and interactive experiences. Social commerce is evolving into a dynamic spac ...
Poonam Goyal

Poonam Goyal

Sr Ecommerce & Retail Analyst
Bloomberg Intelligence
12:00pm1:00pm

Lunch with a view

12:00pm1:00pm
Palos Verdes Terrace
Join your fellow retailers for lunch & casual conversation as you re-energize for this afternoon's events.
1:00pm1:30pm

New advances in augmented reality (AR)

1:00pm1:30pm
Palos Verdes Ballroom
Recent advancements in Augmented Reality (AR)and Virtual Reality (VR) technology have the potential to reshape the retail landscape. Enhanced AR applications enable virtual try-on experiences, allowing customers to visualize products in their environ ...
1:30pm2:00pm

The state of commerce: Key trends and future predictions

1:30pm2:00pm
Palos Verdes Ballroom
The retail industry has undergone significant changes in recent years, with the rise of e-commerce, mobile commerce, and social commerce disrupting traditional retail models. In this session, Publicis Chief Commerce Officer, Jason “Retailgeek” Goldbe ...
2:00pm3:00pm

Expert-Led Think Tanks

2:00pm3:00pm
Palos Verdes Terrace
Join our handpicked group of subject matter experts to discuss future-forward ideas. With four separate opportunities to engage, NRF’s Expert-Led Think Tanks allow attendees to dive deep into a single topic or explore three different topics for a bro ...
Poonam Goyal

Poonam Goyal

Sr Ecommerce & Retail Analyst
Bloomberg Intelligence
3:30pm5:30pm

Choose your own adventure

3:30pm5:30pm
Adventures Await! Retailers just wanna have fun! After a full day of game-changing presentations and thought-provoking conversations, choose an afternoon activity that fits your mood. Specific activity details will be shared soon.
6:00pm8:00pm

Bon voyage dinner

6:00pm8:00pm
Sunset Bluff
Before we say our final good-bye, we will celebrate new and old friends, new partnerships and continued innovation in retail.