Poonam Goyal

Poonam Goyal

Sr Equity Research Analyst

Bloomberg Intelligence


Poonam Goyal is Sector Head and Senior Equity Analyst for North American E-Commerce at Bloomberg Intelligence. With more than 20 years of equity research experience, Poonam covers leading e-commerce and athleisure brands at Bloomberg Intelligence including Amazon.com, Wayfair, eBay, Etsy, Nike, Adidas, Under Armour, VF Corp, Lululemon and more. She frequently appears as a guest on TV and radio outlets worldwide where she discusses her research and industry insights. Prior to joining Bloomberg Intelligence, Ms. Goyal was at Goldman Sachs Investment Research Group.

Speaking in:

Thursday Jul 23

9:30am - 10:00am

Retail Operations Force Multiplier: Deploying AI Assistants for Store Associates

AI assistants are rapidly becoming an indispensable tool for store associates -- helping them locate products, answer customer questions, execute tasks faster and deliver more personalized service. This panel session of retail technology leaders will provide attendees with lessons from deploying in-store AI assistants that drive real operational and business impact and highlight future priorities, based on their practical experiences with deployment over the past several years.