Justin Honaman leads the worldwide Retail, Restaurants and Consumer Goods industry strategy and business development team at Amazon Web Services (AWS). His team’s focus within Retail and Consumer Goods is on helping global customers understand, navigate, and leverage Amazon’s supply chain, advertising, ecommerce, physical store, artificial intelligence, digital core, and customer experience capabilities. Justin has spent the majority of his career in Consumer Goods and Retail both on the customer side (Coca-Cola, Georgia Pacific) as well as the technology / consulting side (Accenture, EY). In the industry and community, Justin serves on the board for the Georgia Technology Authority (GTA), Consumer Goods Technology (CGT), Western Michigan Food Marketing Association, and Leadership Atlanta. Justin lives in Atlanta, Georgia.
Wednesday Jul 16
11:45am - 12:15pm
Retailers continue to implement improvements to the customer experience across multiple shopping channels. With so many consumer touchpoints, how can brands deliver reduced friction for shoppers all along the buyer’s journey and deliver truly seamless commerce experiences? In this session, you’ll learn how retailers are using the cloud and artificial intelligence (AI) to deliver personalized recommendations and help consumers confidently discover, find, and purchase items.