Janet L Rickford

Janet L Rickford

VP, Stores and Merchandising Technology

Loblaw Companies Ltd


Janet leads the enterprise development and delivery of data and technology solutions supporting 2,500+ retail locations for Canada’s largest retailer, with accountability for translating business strategy into scalable, secure, and value-driven technology outcomes.

She partners closely with retail, merchandising, and operations leaders to enable growth, productivity, and customer value—leveraging technology to drive smarter promotions, clearer value communication, and modern store operations that create a seamless, trusted shopping experience. Her teams deliver solutions that balance innovation with operational stability, ensuring platforms are resilient, scalable, and aligned to business priorities.

Her initiatives serve as catalysts for enterprise transformation, delivering measurable improvements in colleague productivity, customer experience, cost efficiency, and revenue and margin performance, including through the application of advanced analytics and AI/ML capabilities.

Speaking in:

Tuesday Jul 14

12:00pm - 2:00pm