Chief Executive Officer and Organizational Strategist
Org.Works
Dr. Janet Sherlock is a globally recognized organizational strategist, executive advisor, and board director known for helping leaders bring clarity to complex organizations in an era defined by technology, AI, and constant disruption. With more than three decades of C-suite and boardroom experience, she operates at the intersection of strategy, structure, leadership, and modern enterprise capability.
Most recently, Dr. Sherlock served as Chief Digital & Technology Officer at Ralph Lauren, where she held P&L responsibility for the company’s $2B+ global e-commerce business while also leading enterprise technology, including IT, data, AI and cybersecurity. During her tenure, she and her team built the company’s enterprise AI and analytics capabilities from the ground up, establishing industry-leading foundations that materially improved both internal operations and customer-facing experiences at scale. Her career also includes senior executive roles at Carter’s, Guess?, ExxonMobil, and Gartner, where she led the digital and omnichannel advisory practice.
Today, Dr. Sherlock is the Founder & CEO of Org.Works, an advisory firm that works with CEOs, boards, and executive teams to align organizational structure, leadership models, and technology strategy to drive performance.
From global stages to boardrooms, Dr. Sherlock speaks to senior leaders on organizational strategy, AI, and how leadership teams must evolve to scale in a rapidly changing world. She currently serves on the Audit Committee and chairs the Nominating & Governance Committee of BJ’s Restaurants (NASDAQ: BJRI). She is NACD Board Certified®, is Cyber Risk Certified™ and holds a Doctorate in Organizational Change and Leadership from USC.
Thursday Jul 23
12:00pm - 12:30pm
Retailers are investing heavily in AI—but many are discovering that the biggest barriers aren’t necessarily technical. They’re structural.
As agentic systems reshape content creation, forecasting, fulfillment, and personalization, traditional boundaries between marketing, digital, IT, and strategy are blurring even further. Simultaneously, the underlying skill sets are changing—requiring AI fluency, data literacy, model oversight, and new forms of cross-functional orchestration. Without clear ownership and redesigned capabilities, AI initiatives stall or introduce new structural friction.
In this session, Dr. Janet Sherlock, Founder & CEO of Org.Works and former Chief Digital & Technology Officer at Ralph Lauren, will share her proven AI organizational framework together with new research findings on the future evolution of marketing, digital, and IT teams in the era of agentic commerce.
