July 278:30 am–9:15 am
American Express Theatre
Walmart has made significant investments in its digital retail operations, pushing the envelope on ecommerce sales and growing the business by 70% during the pandemic. Taking over the helm of Walmart’s digital business in February (a role previously held by Marc Lore until early 2021), Walmart EVP and Chief Ecommerce Officer Tom Ward is leveraging his previous experience leading Walmart’s autonomous delivery and other last-mile innovation initiatives to help the retail giant further scale its omnichannel growth and ecommerce successes. Hear what Tom sees for the future of ecommerce, including third-party marketplaces, and how to deliver exceptional customer and seller experiences across all online platforms and services.