Leadership challenges and opportunities facing retail technology leaders

The recent macroeconomic and pandemic era challenges have brought about significant changes in the role of the retail industry's technology leaders. With the lingering challenges of the sudden shift toward online shopping and remote work, technology leadership has had to quickly adapt and implement new technologies to support these changes. In addition to their traditional responsibilities, CIOs have also taken on a more prominent role in driving digital transformation and innovation within the organization. And, they have had to navigate new challenges such as ensuring data security with a remote workforce and managing the increased demand for online shopping platforms. In this discussion, technology leaders from Ralph Lauren, Qurate Retail Group, and Living Spaces Furniture will explore the challenges and opportunities as critical players in the retail industry's response to turbulent business environments, working to keep their organizations operational, and serving customers in new and innovative ways.