Expert-Led Think Tanks

Join our handpicked group of subject matter experts to discuss future-forward ideas. With four separate opportunities to engage, NRF’s Expert-Led Think Tanks allow attendees to dive deep into a single topic or explore three different topics for a broader perspective. Join your peers and be inspired during these insightful share-and-learn “group thinks” held on Terranea’s gorgeous lawn. Topics include:

• Customer engagement and marketing using AI/ML (Amit Kumar)
• Content creation + product creation using AI/ML (Rick Lockton)
• Code + app dev; democratizing low-code/no code using AI/ML (Scott Devlin)
• Consumer trends 2025 and beyond (Kate Ancketill)
• Customer data platforms and CRM capabilities (Martin Gilliard)
• Applications for retail media networks (Dan Hight)
• Mobile and ecommerce technologies (Dave Finnegan)
• Optimizing your zero/first-party data strategy (Michael Klein)
• Unified commerce/seamless commerce optimization: Enabling unified commerce experiences and data (Philippe Bottine)
• Composable tech stack field guide (Matt Biilmann)
• Predictive analytics in pricing strategy (Ananda "Andy" Chakravarty)
• Customer journey mapping: Measuring performance of key segments (Kevin Ertell)
• Holiday marketing: Campaigns and new strategies (Katherine Cullen)
• Brand storytelling: Protecting brand reputation in age of deep fakes (Miranda An)