July 283:30 pm–4:15 pm
Palos Verdes Ballroom, 4th floor
We live in a culture of change. Most retailers are overwhelmed by the massive shifts that they have to make to their business models... Covid only made this more immediate. Disruption is everywhere. Digital transformation is the retail imperative. There are several new (and dramatic) realities that will force retailers to rethink many of their commonly held beliefs about what works in stores and online today, and what the future may look like. Interestingly, this is less about the adoption of retail technology and much more about how customers have become that much more efficient in this very different landscape. The result of this? Customers have adopted technology in a way that has fundamentally changed how they buy and interact with retailers today. The world continues to change and challenge the retail landscape like never before. Is your business ready to disrupt disruption?