​Discover how leading retailers are revolutionizing customer engagement and operational efficiency through innovative technology solutions. This session will delve into real-world implementations, including the development of a virtual assistant that offers personalized guidance and product recommendations, enhancing the experience for customers. Learn how the integration of advanced data analytics and Large Language Model (LLMs) have streamlined operations, improved inventory management, and optimized supply chain processes. Attendees will gain insights into the challenges and successes of adopting cutting-edge technologies in a retail environment, providing valuable takeaways for organizations aiming to enhance their technological capabilities and customer service strategies.