Join renowned technology analyst Benedict Evans as he examines how artificial intelligence, including GenAI and agentic AI, is transforming the retail industry. In this session, Evans explores how AI drives innovation in digital marketing, e-commerce, and consumer engagement, presenting new opportunities and challenges to enhance the customer experience and optimize operations. Learn how AI enables personalized marketing, predictive analytics for smarter inventory management, and advanced consumer behavior insights. Evans will also address key challenges, including balancing data privacy with personalization and preparing the workforce for an AI-driven future. Don’t miss this chance to gain critical insights into the technologies reshaping the future of retail.